Essential Duties and Responsibilities:
Responsibilities are listed in descending order, starting with those anticipated to require the greatest percentage of your time.
1. Act in accordance with the agency’s mission, vision and values
2. Assist CEO with daily needs such as upcoming appointments, correspondence (in and out), filing, general organization and travel arrangements.
3. Oversee incoming and outgoing mail, packages, including bulk mailings.
4. Set up Staff and Leadership meetings, including recording and distributing meeting minutes
5. Place orders for departmental supplies as needed
6. Accurately maintain paper and electronic files
7. Provide daily lunch coverage for Front Desk Admin
8. Provide general support to clients as needed
9. Serve as member of the staff team and attend meetings and trainings as required
10. Carry out or assist with other tasks in addition to the duties listed on this job description, in accordance with the agency’s team philosophy.
11. Evening and Weekends as needed
What you will bring to this role:
1. Associate’s Degree in Business, Human Services, or related field and a minimum of two years of experience working in an office setting including executive support, OR High School graduate plus five years of relevant experience.
2. High quality customer service orientation
3. Ability to prioritize, pay attention to detail and effectively handle multiple tasks and projects
4. Maintains support involving sensitive or confidential material, records, files and matters.
5. Working knowledge of computers and computer software including MicroSoft© Office.
6. Excellent keyboarding, filing and organizational skills
7. Excellent human relation skills as well as the ability to work effectively with a wide range of people including the current predominant linguistic, racial and ethnic populations of Erie County
8. Knowledge in early care and education a plus
9. Multilingual in English and Spanish or other languages that would support servicing our customers a plus
Certificates, Licenses, Registrations:
Valid NYS driver’s license required.
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