Administrative:

• Ensure the functionality of the NAI office by maintaining effective filing and administrative systems, managing office inventory and purchases, managing participant use of laptops and ensuring daily inventory is conducted, preparing internal and external reports, and updating documents as necessary.
• Maintain up-to-date program flyers, marketing materials, class schedules, and the New Americans Initiative website.
• Maintain internal case files, including, but not limited to, intake, goals and outcomes, pre-and post-testing, attendance, and case notes, and ensure that supporting documentation is scanned and uploaded into the appropriate data portals.
• Support with data input in all data systems, including ASISTS (Adult Student Information and Technical Assistance), DYCD Connect, AS400, and/or Salesforce, and use databases to prepare program reports for internal, city, and state use.
• Communicate with participants, including providing program information, scheduling appointments, and drafting letters and other correspondence, as necessary.
• Assist with the recruitment and support of volunteers.
• Assist with reporting to government and private funders, tracking and reporting student data and achievement results.
   

Additional Responsibilities:

• Model the best practices of hospitality and positive culture.
• This position supports all aspects of programming, including, but not limited to, community outreach, recruitment, and participant outreach.
• Work enthusiastically as part of a team.
• Actively participate in training sessions, designated meetings, and special events.

• High School Diploma/GED required. Bachelor’s degree in education, social work, mental health, or a relevant field is preferred.
• Minimum of two (2) years of administrative experience.
• Bilingual preferred.
• Knowledge of principles and practices related to adult literacy and civic education, immigration legal services, and case management, preferred.
• Knowledge of Microsoft Office including Excel and working knowledge of Microsoft Suite.
• Knowledge of Windows-based computer applications and database management.
• Must be willing to work as part of a team and be able to establish positive relationships with participants, the community, collaborators, and partnerships.
• Must be a self-starter, highly organized, patient, and able to work well with others.
• Ability and interest in working with diverse populations.

• Minimum Education Level: Highschool Graduate or GED
• Preferred Education Level: Highschool Graduate or GED

If you would like to be a member of our dynamic team, please complete our online application and submit your résumé and a thoughtful cover letter that explains your interest in the role and our organization.