Behaviors and Skills

• 2.2.a
  Shares and discusses the program's philosophy about provider/family relationships with families on a regular basis

  Directly addressed in this resource
• 2.2.b
  Is accessible and easy to reach
• 2.2.c
  Communicates clear and complete information in a manner that matches the family's style, preferred language, level of understanding, and preferred means of communication

  Directly addressed in this resource
• 2.2.d
  Communicates to and about families in a positive way

  Directly addressed in this resource
• 2.2.e
  Communicates regularly with families; to share the accomplishments of the child, to answer questions, and to discuss routines, activities and progress
• 2.2.f
  Talks with families about their lives, work, parenting, problems, etc.
• 2.2.g
  Follows rules regarding confidentiality
• 2.2.h
  Uses tools like communication journals as well as technology to share information with parents and for parents to share information about how children are doing at home
• 2.2.i
  Uses surveys to elicit information and feedback from families
• 2.2.j
  Listens to families' questions and responds honestly with accurate information

  Directly addressed in this resource
• 2.2.k
  Solicits information from families about what %22works%22 for them so that they can consider implementing those suggestions in their classroom or program

  Directly addressed in this resource
• 2.2.l
  Uses an interpreter when necessary to ensure clear communication with families
• 2.2.m
  Seeks input and collaboration from fathers, as well as from mothers or other caregivers

  Directly addressed in this resource
• 2.2.n
  When appropriate, communicates the possibility of a developmental delay or special need sensitively and confidentially, providing documentation and explanation for the concern, and suggesting next steps and information about resources for assessment